Terms and Conditions

We are Etobico j.d.o.o., a company registered in Croatia, Zagreb with company number 83107192936. Through SPEECHROUTE Delays mobile application software (“App”), we provide the service of processing the audio signal of speech in order to enhance speech fluency for individuals who stutter.
These terms and conditions set out the basis on which we provide a license to you to use our App and any updates or supplements to it for which you are entitled, including any guidance or information on www.speechroute.com (“our website”).
The ways in which you can use the App may also be controlled by the rules and policies for The App Store and Google Play Store (the “app store”). These rules and policies will apply instead of these terms where there are differences between the two.

Operating systems
This app requires a [Smartphone] device with a minimum of [75 mb] of memory and either an Android version [6.0] or iOS version [11.0] operating system.

User eligibility
You must be 18 to accept these Terms and buy a Subscription to the App.
We are giving you personally the right to use the App. You may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
If you download the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

License restrictions
You agree that you will:

  • except in the course of permitted sharing not rent, lease, sub-license, loan, provide, or otherwise make available, the App in any form, in whole or in part to any person without prior written consent from us;
  • not copy the App except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the App nor permit the App or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App on devices as permitted in these terms;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App nor attempt to do any such things, except to the extent that such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (“Permitted Objective”), and provided that the information obtained by you during such activities:
  • is not disclosed or communicated without Etobico’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  • is not used to create any software that is substantially similar in its expression to the App;
  • is kept secure; and
  • is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App.

Acceptable use restrictions
You must:

  • not use the App in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the App (to the extent that such use is not licensed by these terms); and
  • not use the App in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users.

On downloading the App you will be entitled to a 30-day free trial period. After that period, you decide whether you want to continue using the full-features app for what purpose you must subscribe to the annual subscription with one of the amounts offered in the App. Alternatively, you can use the app’s basic features with ads.
We do not warrant or represent that the App or its content will continue to be available for any length of time. When you download the App and sign up to subscription you do so on the basis that you acknowledge and agree that the App or its content could change or terminate at any time.
You can cancel subscription anytime through the app store. If you do so, the paid subscription will be terminated on the date indicated as one year period from the date of payment of the subscription.

Each offered subscription price removes ads and unlocks all features for the period of one year. It is renewed automatically, charging the selected amount annually. You have the flexibility to change the subscription plan within the App. The new subscription plan will be applied when the current subscription expires.

Privacy and data usage
By using the App or our website, you agree that your data is collected and used as outlined in our Privacy Policy, which forms a part of these Terms.
Etobico j.d.o.o. will be processing your personal data according to the General Data Protection Regulation (“GDPR”) and additional data protection laws. To find out more about how we use your personal data you can access our Privacy Policy.

We are not responsible for other websites you link to
The App may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Update to the App
From time to time we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons.
If you choose not to install such updates, you may not be able to continue using the App.

Intellectual property rights
All intellectual property rights in the App throughout the world belong to us and the rights in the App are licensed (not sold) to you. You have no intellectual property rights in, or to, the App other than the right to use them in accordance with these terms.

Our responsibility for loss or damage suffered by you
We are responsible to you for foreseeable loss and damage caused by us: If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
Etobico jd.o.o. shall not be liable for damages, losses (whether direct, indirect or consequential), expenses, liabilities, loss of profits or costs resulting from the use of, access to, or reliance upon the information given by its employees, agents or subcontractors in relation to, contained in or available through, its App and Website.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.
When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the App. The App, and the content provided through the App, is provided for general information purposes only. We are not a provider of, and take no responsibility for, healthcare, psychological diagnosis, psychological treatment or any similar and related activity beyond the provision of the App.
The App is not intended to be used for the provision of healthcare and it is not intended to be used as a, or form part of, a medical device. The Application should not be used or relied upon for psychological or speech therapy diagnosis, psychological or speech therapy treatment, or any similar or related activity. We do not offer information or advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on information obtained from the App.
We are not responsible for your physical or emotional state as a result of your use, or reliance on, the App.
Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete, or up to date.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.
Check that the App is suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on the app store) meet your requirements.
We are not responsible for events outside our control. If our provision of the App or support for the App is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.

We may end your rights to use the App if you break these terms
We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
If we end your rights to use the App:

  • You must stop all activities authorized by these terms, including your use of the App.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely access your devices and remove the App from them.

We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organization. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

Illegality of the contract
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Delay in enforcing this contract
Even if we delay in enforcing these terms, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Changes to these terms
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. In this case, you will be notified, and you will need to accept the new terms within the App.
If you do not accept the new terms, you will not be permitted to continue to use the App.

Laws that apply to this contract
These terms are governed by Croatian law and you can bring legal proceedings in respect of the products in the Croatian courts.

Alternative dispute resolution
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact an alternative dispute resolution provider, such as CEDR. You can submit a complaint to CEDR via their website at www.cedr.com.

Contacting us (including with complaints)
If you think the App is faulty or misdescribed or wish to contact us for any other reason, please email us at support@speechroute.com.

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